Traditionally, human resources management has focussed on the wellbeing of employees by monitoring and increasing employee satisfaction. Satisfaction is, in fact, a key determinant in creating a healthy work atmosphere and good productivity.
In order to excel as an organisation: 1. you need to set a clear direction, 2. you need to have the right people on board, 3. determining the playing field for your staff, 4. you need to let go..., 5. give regular feedback.
Five ingredients for organisational success
In order to excel as an organisation, there are five crucial factors that needs to take into account that form the basis of excellent employership.
First of all: it should be crystal clear where you would like to go to as an organisation. Call it mission, call it vision, call it strategy... The point is that everybody understands why you do what you do. Internally and externally. The most important job of a Board of Directors is to carry out the company’s direction consistently. To employees, stakeholders, external relations and customers.
Secondly you need to have employees who are willing to contribute to the company’s direction: having the right people onboard. Employees who understand the mission, live the mission and who are willing to go the extra mile for it. Basically organisations need employees who have sufficient energy to contribute.
Thirdly it is very important to determine the playing field. What will be the playing field where your employees play? What are the rules? It is basically setting the boundaries of a company’s direction. The reason why you need to do this is clearly to prevent a loss of focus and as a result it becomes a complete mess. Employees that understand the direction AND their playing field are able to decide for themselves what choices need to be made in order to meet the ultimate goal.
And then the fourth: letting go. Trust your employees. Get out of their ways. In order to let go, it is important that the direction and the boundaries are clear, that you have the right people onboard and that you can facilitate them with tangible insights. The hiccup lies in a five letter word: TRUST.
In order to manage it all, it is important to help your employees with tangible insights. What is the yardstick and what are the milestones in the journey to get to the ultimate goal? It is absolutely crucial to give your employees the right information. As complete as possible and as pragmatic as possible.