15 tips

Carrying out an employee survey is by no means a straightforward process, and the European Motivation Index® would therefore like to give some valuable advice.

Fifteen ideas for a successful employee survey

1. Define why you wish to carry out a survey; A clear objective will allow you to manage the expectations among your employees and management.
2. Clarify what you want to achieve.
3. Inform your employees about the survey in advance and clearly communicate its importance to the organisation as a whole and to your employees in particular.
4. Inform your employees about the survey in advance and clearly communicate its importance to the organisation as a whole and to your employees in particular.
5. Involve the line management in the setup of the survey.
6. Involve the works council in compiling the questionnaire.
7. Guarantee anonymity.
8. Spend ample time on the questions.
9. Distinct employee surveys and your customer survey on internal facility services.
10. Select a suitable method for the survey.
11. Ensure that the reports are accessible and inviting.
12. Communicate the results.
13. Focus not only on areas for improvement but also stress the positive results.
14. Measure periodically, but not too often. An annual survey is usually sufficient.
15. Involve employees when initiating improvements. Improvement is not just the responsibility of management.